Policies

Texas A&M University-Corpus Christi offers continuing education programs as a means of extending educational opportunities to our community. We strive to uphold the highest levels of excellence and ensure fair, equitable treatment of all individuals.


ATTENDANCE

We expect our students to be responsible and follow a planned schedule in order to stay on target for completing the training within the specified timeframe.  Contact your Student Advisor if you think you may not be on target to complete the course on time.  We would be happy to work with you and provide a timeline schedule to keep you on target.    


COMPLETION REQUIREMENTS

Students are marked Complete when they have completed the course requirements, when all components of the course are confirmed successfully completed and they have fulfilled any financial obligations (i.e. student loan). Completion verification may take approximately 48 hours from the time the student completes their program.  Certificates of completion are awarded to students upon successful completion of all course requirements.  For Career Training programs, successful completion is accomplished by maintaining an average grade of 70% or higher.  Upon validation the address is correct, a certificate of completion will be mailed within 30 days.  We recommend students verify their current mailing address as soon as possible.  For Enhanced Certificate programs - a certificate will be granted for each of the individual programs within the bundle.  For questions regarding certificates, contact the Enrollment Counselor at 361-825-5751 or continuing.ed@tamucc.edu.


CODE OF CONDUCT

Students are expected to conduct themselves in accordance with the highest standards of academic honesty and integrity. Academic misconduct for which a student is subject to penalty includes all forms of cheating, which include but are not limited to falsification, forgery, plagiarism or complicity in any of these behaviors. Texas A&M University-Corpus Christi reserves the right to remove any participant found in violation of this policy.


CONTINUING EDUCATION STANDARDS

We take pride in providing non-credit programs that enhance your educational experience and help you achieve your career and professional development goals. We strive to meet the standards set by the International Association for Continuing Education & Training (IACET) in delivering high quality continuing education. Registrants who request cancellation and/or refund are wholly responsible for any shipping and handling fees incurred for the return of all program materials. If at any time you are dissatisfied or have concerns regarding the quality of your course, please contact the Enrollment Counselor at 361-825-5751 or e-mail continuing.ed@tamucc.edu.


ENHANCED CERTIFICATE (Bundle) PROGRAMS

Transfers

  • Students cannot transfer to another program not included in the bundle unless it's a version update.
  • Students may transfer to the updated version if they haven't received an extension for that program and cannot exceed the duration of access plus 1 year time frame.
  • Students will be responsible for any applicable transfer fees (price difference plus $125 transfer fee) and new materials costs.

Cancellations/Drops/Refunds:

  • 10-day refund policy applies for each individual program (10 calendar days strting on the day they are given access to the program).
  • Student dropping an individual program from within the bundle will be refunded a prorated amount that will eliminate the discount received on any remaining completed programs.
  • Credit card payments can only be refunded for 90 days after the payment date, after that, refund will be check and can take six weeks to process.
  • If a program within the bundle is a pre-requisite for another in the bundle it cannot be dropped unless both are dropped.
  • All bundle programs accessed online will be charged the regular price of the program.  Example:  If a student is taking a bundle course 1, course 2, and course 3, and complete course 1, accesses course 2 for 30 days, but wants to drop course 3, a drop/refund for course 3 will be at the prorated cost (a lower dollar amount than retail to make up for the student losing the overall discount).

EXTENSIONS

If you realize during your initial enrollment that you will need more time to complete a program, you can request an extension by e-mail at continuing.ed@tamucc.edu.  Extensions are granted on a case by case basis and are not available for all programs. For more information, view the detailed course description in the online catalog or contact the Enrollment Counselor at 361-825-5751 or continuing.ed@tamucc.edu.


REFUNDS

Request for cancellation and refund must be made in writing to continuing.ed@tamucc.edu.  A 20% Administrative Cancellation Fee will be incurred.  If an exception is warranted, please keep in mind that there are materials, facilitator and vendor fees associated with each program that the student will be responsible for.

A refund may be issued if a written request for cancellation is received within 12 days of initial enrollment and meets the following conditions:

  1. Program curriculum has not been accessed online, and
  2. Material shipment confirmation has not been submitted.

Students who request a cancellation and/or refund are wholly responsible for any shipping and handling fees incurred for the return of all program materials.